This Privacy Policy explains how phksy collects, uses, stores, and protects your personal information when you use the phksy Casino platform. We comply with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and applicable PAGCOR regulatory requirements.
Last Updated: June 2026 | Effective Date: June 1, 2026
All personal data transmitted to and from phksy is protected by industry-standard 256-bit SSL/TLS encryption at all times.
phksy fully complies with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and NPC implementing rules.
Your personal data is never sold, rented, or traded to any third party for marketing or commercial purposes. Ever.
You have the right to access, correct, and request deletion of your personal data held by phksy at any time under RA 10173.
phksy shares data with PAGCOR and Philippine authorities only where required by law, regulation, or valid legal process.
You can opt out of marketing communications at any time. phksy will honor all opt-out requests within 72 hours of receipt.
phksy ("phksy," "we," "us," "our") is committed to protecting the privacy and personal data of all individuals who use the phksy Casino platform at phksy.org ("Platform"). This Privacy Policy ("Policy") describes the types of personal information we collect from players and visitors, how we use that information, the circumstances under which we may disclose it, the steps we take to secure it, and the rights available to you under applicable Philippine law.
This Policy applies to all users of the phksy platform, including registered players, visitors to phksy.org, and individuals who contact phksy support. By registering an account or using the phksy platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.
This Policy should be read together with the phksy Terms and Conditions and the Responsible Gaming Policy, all of which form part of your agreement with phksy. In the event of any conflict between this Policy and the Terms and Conditions, this Policy governs with respect to privacy and data protection matters.
phksy acts as the personal information controller ("PIC") for all personal data collected through the phksy platform, as defined under Republic Act 10173 (Data Privacy Act of 2012) and its implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines.
As a PAGCOR-licensed online gambling operator, phksy is subject to PAGCOR's data handling requirements in addition to the NPC's rules. Where PAGCOR regulations impose requirements on phksy's data practices that are more stringent than the general requirements of RA 10173, phksy will comply with the more stringent standard.
If you have questions or concerns about how phksy processes your personal data, or wish to exercise any of your rights under RA 10173, please contact the phksy Data Protection Officer (DPO) at [email protected] with the subject line "Data Privacy Request."
When you register a phksy account, we collect your full legal name, date of birth, nationality, Philippine mobile number, and email address. This information is required to create your account, verify your eligibility to play, and comply with PAGCOR's KYC requirements.
To comply with PAGCOR regulations and Philippine anti-money laundering (AML) laws, phksy collects copies of government-issued identification documents. Accepted documents include Philippine passports, driver's licenses, SSS IDs, UMIDs, PhilSys national IDs, and equivalent government-issued photo IDs. We may also collect proof of address documents and, where required, source of funds documentation.
phksy collects your GCash account information, PayMaya account information, and Philippine bank account details (BPI, BDO, Metrobank, or other banks) as needed to process deposits and withdrawals. We do not store full payment card numbers, CVV codes, or GCash PINs on phksy servers. Payment method verification is conducted via secure tokenization and screenshot-based ownership confirmation.
phksy maintains complete records of all financial transactions associated with your account, including deposit amounts, withdrawal amounts, dates, payment methods, reference numbers, and associated game or betting activity. This data is retained for regulatory compliance purposes and to resolve any disputes.
We record all game sessions, wagers, outcomes, and session durations associated with your phksy account. This data is used for game integrity purposes, dispute resolution, responsible gaming monitoring, and compliance with PAGCOR reporting requirements.
phksy automatically collects technical data when you access the platform, including your IP address, browser type and version, operating system, device identifiers, screen resolution, session timestamps, and referring URLs. This data is used for security monitoring, fraud detection, and platform performance optimization.
Records of all communications between you and phksy support, including emails, live chat transcripts, and support tickets, are retained for quality assurance, dispute resolution, and compliance purposes.
phksy collects personal data through the following means:
phksy uses your personal data for the following purposes:
Under Republic Act 10173, phksy relies on the following legal bases for processing your personal data:
phksy engages third-party service providers who process personal data on phksy's behalf as personal information processors (PIPs) under RA 10173. These include KYC/identity verification providers, payment processing partners (GCash, PayMaya, Philippine banks), game software providers, cloud hosting services, and customer support platform providers. All PIPs are contractually bound to process data only as instructed by phksy and to maintain appropriate data security measures.
phksy is required to share player data with PAGCOR for licensing compliance, responsible gaming enforcement, and regulatory reporting. phksy will also disclose personal data to Philippine law enforcement agencies, courts, or government authorities where required by a valid legal order, court order, or where disclosure is necessary to prevent a crime.
phksy does not sell, rent, lease, or trade your personal data to any third party for commercial or marketing purposes. This restriction applies without exception.
In the event of a merger, acquisition, or sale of all or part of phksy's business, personal data held by phksy may be transferred to the successor entity, subject to the same data protection obligations imposed by this Policy and applicable Philippine law. Players will be notified of any such transfer in advance.
phksy retains personal data for the following periods:
After the applicable retention period expires, phksy will securely delete or anonymize personal data unless a longer retention period is required by law or regulation. Anonymized aggregate data may be retained indefinitely for analytics purposes.
phksy implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Key security measures include:
While phksy takes all reasonable precautions to protect your data, no internet-based system is completely immune to security risks. You are responsible for maintaining the security of your phksy login credentials and for reporting any suspected unauthorized account access to [email protected] immediately.
phksy uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies used on phksy include:
phksy does not use third-party advertising or behavioral targeting cookies that track your activity across other websites. You can manage cookie settings through your browser settings; however, disabling essential cookies may impair your ability to use certain phksy platform features.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phksy:
| Right | Description | How to Exercise |
|---|---|---|
| Right to Information | Right to be informed of how your data is collected and used, including through this Policy. | This Policy serves as notification. |
| Right of Access | Right to obtain a copy of your personal data held by phksy, including transaction and game history. | Contact [email protected] with subject "Data Access Request." |
| Right to Correction | Right to have inaccurate personal data corrected or updated without unreasonable delay. | Update via Account Settings or contact support. |
| Right to Erasure | Right to request deletion of personal data where it is no longer necessary, subject to retention obligations under PAGCOR regulation and AML law. | Contact [email protected] with subject "Data Deletion Request." |
| Right to Object | Right to object to processing based on legitimate interests, including marketing communications. | Opt out via account settings or email support. |
| Right to Data Portability | Right to receive your personal data in a structured, machine-readable format for transfer to another controller. | Contact [email protected] with subject "Data Portability Request." |
| Right to File Complaint | Right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe phksy has violated your data rights. | Via the NPC through its official channels. |
phksy will respond to all verified data rights requests within fifteen (15) business days of receipt. We may require identity verification before processing any data rights request to ensure that data is disclosed only to the correct individual.
The phksy platform is strictly restricted to persons who are 21 years of age or older, as required by PAGCOR and Philippine gambling law. phksy does not knowingly collect personal data from persons under the age of 21. If phksy discovers that personal data has been collected from a person under 21, the account will be immediately suspended, any balance will be held pending regulatory guidance, and all personal data collected will be deleted as soon as practicable and in accordance with applicable law.
If you believe that phksy may have inadvertently collected data from a minor, please contact the phksy Data Protection Officer at [email protected] immediately so that appropriate steps can be taken.
phksy's primary data processing activities are conducted within the Philippines. However, some of phksy's service providers and technical infrastructure partners may process data in other jurisdictions. Where personal data is transferred outside the Philippines, phksy ensures that such transfers are made in accordance with Section 21 of RA 10173 and the NPC's rules on cross-border data transfers, including:
phksy reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, phksy will notify registered players via their registered email address or through an on-platform notification at least fourteen (14) days before the changes take effect.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the phksy platform after any update constitutes acceptance of the revised Policy.
phksy has appointed a Data Protection Officer (DPO) as required under Republic Act 10173 for personal information controllers of phksy's scale. The DPO is responsible for overseeing phksy's data protection compliance and is the designated contact for all data rights requests, privacy complaints, and regulatory inquiries.
phksy Data Protection Officer
Email: [email protected] (subject: "Data Privacy Request")
Platform: phksy.org
Regulated by: PAGCOR | Compliant with: Republic Act 10173 (Data Privacy Act of 2012)
This Privacy Policy constitutes the complete privacy notice of phksy with respect to personal data collected through the phksy platform. All prior privacy notices issued by phksy are superseded by this Policy as of the effective date stated above.
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